Frequently Asked Questions
Find answers to common questions in our printing equipment FAQ section at DMES Manufacturing INC, including details on parts, compatibility, and ordering processes.
Yes, we offer free shipping on orders over $250
Yes, we accept returns on unused parts for a full refund.
Customers send the worn gripper jaw chain to us and we will rebuild their chain in 1-2 business days.
Yes, in many cases customers will send a sample part to us and we can reverse engineer the part to ensure it fits your machine.
We have been making replacement parts for direct mail equipment since 1980.